Questionnaires

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Questionnaires On-line
Convenience
Questionnaires Online is a bilingual web-based vehicle for all your questionnaires:
  • Customer Satisfaction
  • Employee Feedback
  • Needs Analysis
  • Base-lines and Benchmarking
  • Political & Educational Research

Simply enter your questions (or send them to us and we'll do it for you), and provide your target respondents with the login name and password you assign, and leave the data gathering to the power of the internet.

You can reach your target audience in any way that is convenient to you, including e-mail, or newsletters, because all you need to send out is a login name and password. Your respondents can then complete your questionnaire quickly and easily in the privacy of their own homes or office, without having to mail or fax paper copies. And the integrity of your data is protected from surfers.

Or, to reach a wider audience, add a link to your questionnaire on your own (or your client's)  web-site.

Where paper forms are a requirement, Questionnaires Online can print out your questionnaire, ready for duplication and distribution. For responses returned to you on paper, use our data-entry mode to easily manage bulk data-entry.

 

Why Questionnaires Online?
"But SurveyMonkey is cheaper," you say, "and has prettier screens as well. Why would I use Questionnaires Online?"

Well, you are right on both counts, that service can be very inexpensive and offers a slick presentation, one that we are constantly trying to emulate in our own offering. Their business is in offering low-cost 100% do-it-yourself survey design and analysis and they can keep their charges low by offering no support for questionnaire design and only basic analysis. This is not a criticism of their service; they do a fine job for projects where you are an expert in constructing good questionnaires and either need nothing more than frequencies and percentages in your analysis or are statistically-inclined enough to want to download the data and do the analysis yourself.

Our difference is in three areas:

  • the assistance we can provide in the design of your questionnaire, to help ensure that you get results you can use,
  • the power of the analytical tools we offer, to assist you in getting everything out of the responses you gather,
  • the emphasis in design that supports you as a consultant offering your services to others.

 

Design
There is a body of expertise and knowledge that supports good questionnaire design and if this isn't your field, you may be wasting more than you save by doing it yourself. With years of experience in designing and administering questionnaires for our clients in both business and non-profit sectors, we can provide expert assistance and advice in designing your questionnaire, to ensure you get the best possible results.

We can help by working with you to get the best wording for your questions, the appropriate order to present them in, and the response format that will get you the results you need for effective and meaningful analysis.

We will explore your needs and purposes for doing the survey, to ensure that your questions address your needs and that the responses will be useful. Based on our experience with other clients, we can suggest other lines of questioning that you might want to include in your survey. And we can point out the pitfalls, if any, that can later make analysis difficult or impossible.

 

Analysis  & Interpretation
A major strength of Questionnaires Online is in the range of analysis tools we offer: frequencies, percentages, averages (means), standard deviations, cross-tabs, graphing, content analysis--all this and more is available for you to use, on-line, with or without our assistance. Our Progress Report, showing a summary of the responses received so far, is the equivalent of SurveyMonkey's final report and for us, it's just the start.

And if this still isn't enough, you always have the ability to download your data to perform custom analysis any way you want. But if you tell us what you are doing with it, we'll probably want to add that to the services we offer so that next time, it'll be even easier.

When it comes time to make sense of what it all means, we can do it for you, work with you, or offer guidance so you can do it yourself. The choice is always yours.

 

Designed for Consultants
Questionnaires Online is explicitly designed to support your work as a consultant, offering the ability to easily manage the questionnaires and mailing lists of several of your clients without mixing them up, and without compromising confidentiality. No client can see the work you are doing for any other client.

Your clients can have multiple questionnaires, each with access accorded to different contact persons; your clients can have multiple mailing lists, all of which can be used to send out invitations for any of their questionnaires.

Your client have a customized look for all or each of their questionnaires. Your questionnaires can show your logo and name or your client's.

We want you to look good for your clients.

 

Bilingual
Questionnaires Online can handle questionnaires in either English or French or both at the same time (after all, we are a Canadian company). Questionnaires in both languages are treated as a single questionnaire with the ability to analyze the combined results, but your respondents see the questionnaire only in the language of their choice.

And, of course, we offer translation services.

 

Confidentiality
We assure you, your clients and your respondents that we never use any data gathered on your behalf for any other purpose, nor is it revealed to any other party.

 

Demonstration
For demonstration of this service and its data-gathering features, navigate to our demonstration questionnaire at www.QuestionnairesOnline.com.

 

Ready to Go?
E-mail us at reg@secondpersonplural.ca or phone (403) 284-3022 and we'll open your account in minutes.

There's no charge for experimenting, no charge for creating questionnaires to use as demos for your clients. In fact, we'll help you do it.

 

Contact us at reg@secondpersonplural.ca.
Copyright © 2002-2006 Second Person Plural Ltd.
Last modified: 10/23/06