Sum Knowledge Portfolio

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Features Why Manage Knowledge? Tacit Knowledge Knowledge Indicators Help in Growth Areas Help in Traditional Areas What Others have Said

 

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Introduction
Knowledge Management is a rapidly growing field with many experts and many opinions on how an organization can best manage their knowledge assets.  Moreover, the knowledge management arena is filled with the many ways of managing different types of knowledge, from documents and patents to the people of the organization. sum Knowledge Portfolio® is not designed to be an all-encompassing Knowledge Management system, rather it focuses on Tacit Knowledge, that which remains hidden within your people until called out by changing needs or circumstances. And now, more than ever, organizations rely for their success and survival on the expertise, knowledge, and experience of their people.

sum Knowledge Portfolio® helps an organization to become more effective in managing its most important knowledge asset: its people.

sum Knowledge Portfolio® captures key knowledge indicators at the individual level in a format that is useful to both the individual and the organization. But rather than being a knowledge base that attempts to replicate the knowledge of a person (such as a medical diagnosis program that tries to mirror the decision-making process of a doctor), it instead gathers meta-knowledge (knowledge about knowledge) on the tacit knowledge contained in the minds of an organization's professionals.

Each organization is able to determine (and create without extra programming) the types of indicators it would like to see captured by their professionals. The act of capturing the information is under the control of the individuals as essentially it is information about their expertise, wisdom, knowledge and experience. Once their information has been captured, it can be consolidated and reported at the enterprise level, allowing both the organization and the individual to benefit.

 

More than a Knowledge Base
  While knowledge-base systems attempt to capture the content of what people know, sum Knowledge Portfolio® promotes the primacy of the person by providing a knowledge index to people in your organization, and encouraging teamwork, interaction, and personal responsibility for career growth. Even more, it

...complements a Human Resources system by

  • recording activities and accomplishments associated with positions held
  • keeping full details on prior or outside employment
  • tracking membership and activities in professional societies
  • capturing contributions made to committees inside and outside the organization

...goes beyond a Résumé package by

  • permitting consolidation of data from individuals into an organization-wide database
  • containing a variety of templates
  • having an “individual only” orientation
  • encouraging the focus to be on interpretation and evaluation

...supports a Performance Appraisal system by

  • encouraging thoughtful, rather than mechanical, assessments and reviews
  • capturing and presenting objective data supported by anecdotal evidence
  • allowing multiple use of the data without additional data entry

...answers questions left unconsidered in an Accounting System by

  • helping you to value your greatest asset: people and their knowledge
  • providing useful statistics on activities and events, as well as time or dollars involved
     

Individuals use the system to manage their own careers, recognize the strengths and gaps in their professional skills, and reduce the administrative effort involved in keeping an up-to-date Curriculum Vitae or Résumé. Organizations use the information consolidated from many individuals to present a coherent picture of the organization’s strengths, accomplishments and recognitions.

 

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Last modified: 10/23/06