Knowledge Management is a rapidly growing
field with many experts and many opinions on how an organization can best
manage their knowledge assets. Moreover, the knowledge
management arena is filled with the many ways of managing different
types of knowledge, from documents and patents to the people of the
organization.
sumKnowledge Portfolio® is not designed to be an
all-encompassing Knowledge Management system, rather it focuses on
Tacit Knowledge, that which remains hidden within your people
until called out by changing needs or circumstances. And now, more than
ever, organizations rely for their success and survival on the expertise,
knowledge, and experience of their people.
sumKnowledge Portfolio® helps an organization to become more
effective in managing its most important knowledge asset: its people.
sumKnowledge Portfolio® captures key
knowledge indicators at the
individual level in a format that is useful to both the individual and the
organization. But rather than being a knowledge base that attempts to
replicate the knowledge of a person (such as a medical diagnosis program
that tries to mirror the decision-making process of a doctor), it instead
gathers meta-knowledge (knowledge about knowledge) on the
tacit knowledge contained in the minds
of an organization's professionals.
Each organization is able to determine (and create
without extra programming) the types of indicators it would like to see
captured by their professionals. The act of capturing the information is
under the control of the individuals as essentially it is information
about their expertise, wisdom, knowledge and experience. Once their
information has been captured, it can be consolidated and reported at the
enterprise level, allowing both the organization and the individual to
benefit.
More than a Knowledge Base
While knowledge-base systems attempt to
capture the content of what people know,
sumKnowledge Portfolio® promotes the primacy of the person by
providing a knowledge index to people in your organization, and
encouraging teamwork, interaction, and personal responsibility for career
growth. Even more, it
...complements a Human Resources system by
recording activities and accomplishments associated
with positions held
keeping full details on prior or outside employment
tracking membership and activities in professional
societies
capturing contributions made to committees inside and
outside the organization
...goes beyond a Résumé package by
permitting consolidation of data from individuals
into an organization-wide database
containing a variety of templates
having an “individual only” orientation
encouraging the focus to be on interpretation and
evaluation
...supports a Performance Appraisal system by
encouraging thoughtful, rather than mechanical,
assessments and reviews
capturing and presenting objective data supported by
anecdotal evidence
allowing multiple use of the data without additional
data entry
...answers questions left unconsidered in an Accounting
System by
helping you to value your greatest asset: people and
their knowledge
providing useful statistics on activities and events,
as well as time or dollars involved
Individuals use the system to manage their own careers,
recognize the strengths and gaps in their professional skills, and reduce
the administrative effort involved in keeping an up-to-date Curriculum
Vitae or Résumé. Organizations use the information consolidated from many
individuals to present a coherent picture of the organization’s strengths,
accomplishments and recognitions.