Systems Analysis and Development

and

Management Training and Consulting

Our goal has always been to find better (i.e., more effective, more efficient and more comfortable) ways of working together. Our process is to understand what people do in their work and propose changes that will reduce effort while accomplishing more in the same time or less.

With a background in classical Systems Analysis, our focus is not just on developing computer systems, but in improving the work-flow and business processes that surround them. We challenge our clients to think in new ways and help them to adopt what they are comfortable with. Growth, both in human terms and in business, is often an incremental process. Our job is to keep the process alive.

Over the years, we have:

• assisted many organizations to change their processes and their working relationships
• trained many hundreds of individuals in better leadership, management and problem-solving skills
• developed dozens of systems for large and small computers, from machine downtime analysis for an oil-sands project to a Human Resources & Benefits system for a corporate head office
• helped many organizations, both private and public, to write and maintain their policy and procedure manuals
• served as Acting Managers for organizations needing extra time to properly select a full-time employee
• designed and conducted our own public seminars on interpersonal communications, leadership, interviewing, and writing procedure manuals
• conducted courses for other associations, societies, and institutions, and
  provided many, many hours of in-house training, on subjects as diverse as manuals, systems and computers, and working relationships and team building.
   

Reg Brehaut, a professional management consultant, systems analyst and staff trainer, has provided services to businesses and public organizations in Calgary, in Alberta, and elsewhere in Canada and the U.S. The president of Second Person Plural Ltd., he has been active in management, supervision, and systems for over 30 years.

After training as a programmer and systems analyst, Reg worked for nearly 5 years in a line department, supervising staff in the use of a computerized information system, developing new forms and procedures, and participating in major re-designs of the system. He then returned to university and earned his Masters degree.

On graduation, Reg founded Second Person Plural Ltd. and began developing systems in a way that takes into account the human needs of the people who will be using it. He has developed systems for accounting, human resource management, retail point-of-sale, machine maintenance and down-time reporting, and even insurance quotations, for large and small organizations, on large and small computers. In the mid-1980s he spent nearly two years in Saudi Arabia where, as a senior systems analyst, he developed documentation, forms and screens, and designed and conducted training for a major new information system. Soon after his return to Canada, Reg was invited to join the Faculty of Management at the University of Calgary, where for four years he instructed courses in management information systems.

Besides working as a hands-on systems analyst, designer, and programmer, Reg has designed and presented workshops that are an effective blend of needed theory and practical application. These courses cover many aspects of systems and management, including systems analysis, forms design, procedure writing, an introduction to microcomputers, and working relationships. For many of these courses, he has written extensive original material including Writing Encouraging Manuals and Conducting Encouraging Training, both in-depth reference manuals to accompany two of his popular courses.

For over 15 years, Reg conducted courses in the Management Development Certificate Program at the University of Calgary where he was three times named an outstanding instructor. He has also taught Information Technology in the Organization, an exploration of the role IT departments and professionals can and should play within their organizations. He has instructed at the Management Centre of Mount Royal College and across the U.S. for the Association for Systems Management. More recently, Reg has been instructing Business Writing in the Accelerated Accounting program at SAIT Polytechnic.

Reg was one of the first Security Volunteers for the 1988 Winter Olympics, for over two years assisting Calgary Police Services in recruiting other volunteers and developing a system for managing the information required to effectively provide security during the Games. More recently, he was a volunteer member of the organizing committee for the 16th World Petroleum Congress.

Reg has held executive offices in the Calgary chapters of the Association for Systems Management, the Alberta Society for Human Resource and Organization Development, Toastmasters, and the Business Forms Management Association. He has also been a featured speaker for many other associations, societies and conferences.