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| Technical Training |
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While practising our skills is important
and rewarding, equally so is teaching others the same skills. We believe
that training which helps staff members recognize the skills they already
have and to then build on them often provides for a more lasting and
healthy change in an organization than any systems improvement from
outside.
This list presents only some of the technical courses we have conducted.
- Writing Encouraging Manuals
- Designing Encouraging Forms and Screens
- An Introduction to Systems Analysis
- An Introduction to Microcomputers
- Information Systems and the Learning Organization
Even when we are not formally teaching, we recognize
that a lot of learning is taking place when a new system is being
developed and installed. The skills we use and teach in the classroom are
applied in this situation too, to ensure we understand as fully as
possible what the needs are, and to help our clients and their staff get
the most out of their systems.
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| Management & Supervisory Training |
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But we are not only technicians and there
is much more to good business systems than just good code. For over twenty
years we have taught courses in the Management Development Certificate
program at the University of Calgary (as well as in public and in-house
workshops), courses that focussed on people skills, including
- Management Communications
- Supervisory Leadership Skills
- Interviewing Skills
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| In-House Training Offers You Choices |
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- In Topic Our public workshops are successful
because they offer practical information on a broad enough range of
topics to provide something for everyone. But it is expecting too much
to think that they correspond in every aspect to the participants'
actual needs.
The strength of an in-house course is the flexibility to tailor the
content of a public workshop to fit the identified needs of the
participants and your own organization, or to design a totally new
workshop.
- In Location No longer are you dependent on
going where the courses are—they can come to you. Use your own meeting
rooms to keep costs down (be sure to arrange for freedom from
interruptions); use a convenient hotel to create that atmosphere of
special importance and significance; or, for greatest impact, travel out
of town for an intensive residential workshop.
- In Design The most popular formats are still 2
to 5 days in length. But consider, in a residential format, an evening
of goal-setting followed by 2 or 3 days of working together. Or follow a
2 day seminar with weekly 1/2 day sessions to ensure that new skills are
being applied on the job. Where skill building in several areas is
important, nothing is as effective as the distributed learning and
reinforcement possible with a series of short, weekly sessions.
Include a meeting with your upper management: a presentation, a
problem-solving session or, even, a roast! The choice is always yours;
only the proper design to meet your particular needs provides the best
return on your training investment.
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| Who has Used our Services |
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Listed below are just some of the many
organizations for whom we have provided training
- Alberta Government Telephones (Telus)
procedure manuals workshop
- Alberta Healthcare Association
interviewing workshop
- Alberta Wheat Pool
SAP Training the Trainer
- Calgary Police Services
supervisory & leadership training
- Canadian Career Partners
executive feedback and planning
- Canadian Payroll Association
Developing Payroll Procedures workshops
- Co-op Credit Union
managerial team building
- Credit Union Central (Alberta)
managerial/executive team building and feedback
- Mount View Health Unit
performance appraisal workshops
- Nova., An Alberta Corporation
productivity improvement workshops
- PetroCanada Inc.
team building and feedback in the Human Resources department
- Sovereign General Insurance Ltd.
executive performance appraisals, team building and conflict management
- Talisman Energy Inc.
Manuals in Performance Management
- The Co-operators
executive team building and performance appraisals
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