Why Manage Knowledge?

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Knowledge is your business
If you’re in the business of selling your staff’s expertise, how much can you lose by not knowing where to find the right resources in time to make the successful proposal? How much time and frustration could you save by having up-to-date résumés in a consistent format at your fingertips? If you want to promote your employees’ knowledge and experience through your corporate website, how much would it be worth to be able to maintain and update your web pages regularly and easily?


A major company advertises that “Some of Maureen’s most valuable work isn’t in her job description. Her work outside is important too.” How many “Maureens” do you have working for you and how much benefit could you receive by making your support for their community involvement part of your advertising? If your organization already recognizes the value of promoting the contributions of your staff in community work, what is it worth to know about the activities of all of your staff, not just what you hear through the grapevine?


If your organization is committed to comprehensive human resources management, how much can you save by gathering needed information through a single vehicle? How much would you gain by having a system that encourages your employees to better manage their own careers? If your organization is committed to a fair and objective performance appraisal, how important is it to have comparable, non-judgmental data supported by anecdotes as a basis for evaluation?


If you’ve ever contracted work out only to later find you had the necessary expertise in-house, how much would you save by never making the same mistake again?


If your organization recognizes the value of knowledge as an asset, are you able now to easily compile an inventory of what you have? How much does it cost to keep this information up-to-date?
 
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Last modified: 10/23/06